Privacy Policy

This Privacy Policy explains how Prelive collects, uses, and protects your information when you use the mobile application and website. We are committed to safeguarding your privacy and ensuring that your data is handled responsibly.

Our goal is to collect only the data necessary to improve your language learning experience while maintaining strong privacy protections.

Prelive is a product developed and operated by Builduct, LLC, a Delaware limited liability company (USA). Builduct, LLC acts as the data controller for personal information collected through the Prelive mobile application and website. As the data controller, Builduct, LLC determines how and why personal data is processed and is responsible for protecting user data in accordance with applicable laws.

We may collect personal information such as your email address, account details, language preferences, and subscription status.

We also collect learning-related data such as completed missions, speech recordings, pronunciation scores, and progress metrics.

The app uses speech recognition technology to analyze pronunciation, fluency, and clarity. When you speak during missions, your voice input may be processed to generate feedback.

Audio recordings may be temporarily stored or processed to provide learning insights, improve speech recognition accuracy, and enhance AI interactions.

We collect learning analytics such as vocabulary usage, speaking attempts, mission completion, and progress patterns.

These insights help personalize your learning path, adjust scenario difficulty, and provide feedback on your improvement.

We may collect technical data such as device type, operating system, app version, and crash reports to maintain performance and reliability.

This information helps us diagnose issues and optimize the user experience.

We use analytics tools to understand how users interact with the app and website, such as session duration, feature usage, and conversion events like trial activation.

These insights allow us to improve the product, identify bugs, and build features that better support language learning.

Your data is used to operate the app, personalize your learning experience, provide speech feedback, and improve AI conversation systems. We also use aggregated analytics to understand how users interact with the platform and guide product development.

If you join the waitlist or subscribe to updates, we may use your email address to send transactional messages such as signup confirmations, early-access invitations, important product updates related to your request, and your personal referral link if you participate in a waitlist referral program.

We do not sell your personal information to third parties. We may share limited data with trusted service providers that help operate the app, such as analytics, cloud hosting, and speech recognition infrastructure.

Any third-party services we use are required to protect your data and only use it for the purposes we specify.

We use industry-standard security measures to protect user data from unauthorized access or misuse. While we take strong precautions, no system can guarantee absolute security.

We retain data only for as long as necessary to provide the service, improve the platform, or comply with legal obligations. Users may request deletion of their account and associated data.

You may have rights to access, update, or delete your personal data. You can contact us to request data access, correction, or removal.

The app is not intended for children under the age of 4 without parental consent.

If we become aware that personal information from a child has been collected without authorization, we will delete it promptly.

Our website uses analytics tools to understand how visitors interact with the site and to improve performance and user experience. These tools may collect information such as pages viewed, time spent on the site, region (country, continent), referral sources, device type, operating system, browser type, and interactions with buttons or forms.

For example, we may track events such as page views, scroll depth, form interactions, waitlist signups, and whether a waitlist signup used a referral link in order to understand which parts of the site are most helpful to users.

We use analytics services such as PostHog to collect anonymous usage data about how the website is used. This includes information such as page views, button clicks, error events, campaign parameters (for example UTM parameters), and limited referral-program properties tied to waitlist conversion events, such as whether a signup was referred and which referral code was used.

These analytics tools help us measure product interest, improve the design of the website, diagnose technical issues, and understand which features users find most useful.

When visitors arrive at the website through marketing campaigns or a waitlist referral link, certain URL parameters such as UTM tags may be captured to help us understand which platforms, campaigns, or referral links led to a visit or signup.

This information helps us evaluate the effectiveness of advertising and referral sharing, improve future campaigns, and determine eligibility for referral-program rewards or launch discounts.

We may update this Privacy Policy from time to time to reflect improvements to the service or legal requirements. Users will be notified of significant changes through the app or official communication channels.

If you have questions about these Terms or Privacy Policy, you can contact us at privacy@joinprelive.com. We are committed to transparency and responsible handling of user data.